Operations of a communication network may include receiving an initiating communication from an initiating device directed to a network administration application, wherein the initiating communication includes an identification of the initiating device and an identification of the network administration application. A target device for which action is being requested may be identified by the initiating device, and a command communication may be transmitted from the network service application to a subscriber line providing service for the target device. More particularly, the command communication may include the identification of the initiating device, an identification of the target device, and a code identifying the action being requested by the initiating communication. Related systems and computer program products are also discussed.