Embodiments of the invention relate to a method, system, and storage
medium for providing a disciplined approach to business management
activities. The method includes developing an activity list of tasks and
behaviors that relate to an identified opportunity, performing a time
study of observable behaviors associated with the activity, and
collecting data resulting from the time study and the performance of work
activities. The method also includes identifying issues presented as a
result of analyzing the data, generating and implementing a roadmap for
resolving the issues, and training individuals affected by the roadmap in
accordance with action items contained in the roadmap. The method further
includes forecasting future resource requirements based upon reports
generated as a result of collecting the data and identifying the issues.