A method and apparatus are provided for storing data from an automatic contact distributor for access through the Internet. The method includes the steps of transferring information from a first resource of the automatic contact distributor to a database through the Internet where the transferred information is encoded within SIP messages and where the transferred information related to a predetermined service that the first resource has performed for a second resource of the automatic contact distributor, compiling and storing the transferred information in a data file of the database where the data file is indexed by a file identifier and retrieving the information from the database by a third resource of the automatic contract distributor using the file identifier.

 
Web www.patentalert.com

< Method and apparatus for activating and managing VoIP phone with RFID

> Cordless telephone with MP3 player capability

> Multiple access wireless communication system using transmitter-receivers supported by remote software-configured signal processing devices

~ 00598