A highly-configurable process control system that uses process records in a database system to track a process. The database system relates process records, users, and projects. User permissions to view the process records include permissions for all process records related to a project to which the user is related, all such records that the user has created, all such records that a group the user belongs to have created, all such records that have been assigned to the user, and all such records that belong to an entity to which the user is related.The process records further include user-configurable fields. User permissions for the fields are provided according to group types which are related to groups to which the users belong. Included are permissions for inserting and deleting values in the user-configurable fields which are separate from the permission to edit the values.