The present invention relates in general to in-store direction systems,
and more specifically to a method and apparatus that determine the
current physical location of a given shopper in the store using only
visual or audio cues in the store; and then provide a path from the
shopper's current location to an item the shopper is looking for, while
taking into account commercial objectives of the store in addition to the
convenience of the shopper. The apparatus as in this invention comprises
just the shopper's mobile terminal and a backend system. This invention
avoids the use of radio-frequency based location detectors within the
store and hence avoids capital costs associated with those. The
interaction between the mobile terminal and the shopper is carried out
using one of a plurality of methods including application packets,
SMS/MMS, or voice. Once the current location of the shopper and the
location of the item to which the shopper wants to go to is determined,
the path between the two is selected to include locations where items are
being promoted or items that are related to the item the shopper is
seeking are located. The path displayed on the mobile terminal is
annotated with the location of such promoted and related items.