Methods and apparatus for generating an online database of printer error messages. In one embodiment, a printer contains an error detecting device and an embedded Web server in communication with a global computer network. If printer errors are detected, error messages are generated. Each error message is conveyed through the embedded web server to an online database. The online database contains error information conveyed by a large number of printers, which can be monitored and analyzed. Methods of the present invention include providing a printer incorporating an embedded web server linked to a network, and a error detector. The error detector monitors print jobs sent to the printer, generating an error message when an error is detected. Error messages are conveyed by the embedded web server through the network to an online error message database and may be written to an internal printer error log.

 
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