The subject invention pertains to a centralized key performance indicator
(KPI) framework and systems and methods of utilization. In particular,
KPIs can be defined and centrally stored as data or metadata in a data
store. Systems and methods are provided to enable, among other things,
KPI definition, storage, identification of defined or available KPIs, and
interaction with the KPIs. For instance, an interface is provided to
allow KPI data to be requested and retrieved from a source such as a
database. A generic application program or users thereof can then
interact with and display KPI data without knowing anything a priori
about the stored data or the structure thereof.