A relay control apparatus is arranged between clients and a CoD system. The relay control apparatus accepts process requests from the clients and stores the process requests. If the CoD system is installing a server in addition to existing servers, the relay control apparatus provides a control so that requests unprocessable with the existing servers are not passed to the CoD system until the installation of the server is completed. When the installation of the server is completed, servers that can process, within a predetermined period, a volume of requests at that time and a volume of requests retained by that time are secured.

 
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