A method (200) for preparing a supervisor to manage an employee and for
managing the employee includes the provision of a management scorecard
document (400). The management scorecard document (400) can include a
metric analysis portion (402), a behavior analysis portion (421), and a
performance target section (434). The supervisor uses the management
scorecard document (400) in a coaching session, such as a face-to-face
meeting, to focus on developing employee behavior rather than simply
delivering employee feedback.