There is disclosed a system for management of interactions between users and software applications in a web environment, related to an operating environment which functional devices are in charge of providing methods allowing maximum interactivity between the end user and the application. The operating environment also includes a set of applications available to end users, administrators and developers. The applications for end users are intended to provide interactivity, storage, data organization, publication and search. For the administrators, the applications allow full configuration of the behavior of the system and of the agents included within its scope. And for the developers, the system provides configuration kits that enable interfacing between the objects included in its operating context.