A method and apparatus for providing email notification for called and/or
calling parties of a call placement are disclosed. The method enables a
packet network service provider, e.g., a VoIP or SoIP service provider,
to register customers for email notification service, to obtain the
disposition of calls from Call Detail Records (CDRs), call control
elements or application servers that have access to call signaling
information in real time, to identify calls that resulted in ringing
without an answer or busy disposition, and to determine whether or not
the called and/or calling party subscribed to the email notification
service. If the calling and/or called party subscribe to the notification
service, the service provider sends an email notification to the calling
and/or called party containing the caller and called party information,
the time of the call, the disposition of the call and the like.