A system and method are provided for redundant control plane error handling allowing the inactive control plane to continue to act as a redundant failsafe when the inactive control plane database is in a compromised state which is below a certain predetermined level of maximum tolerable magnitude of error. Only if the inactive control plane database is in a state in which the errors associated therewith are intolerable, is a hard reset performed, or the reconciliation between the active and inactive control planes deemed to have failed.

 
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> Call control component collection of communication device identification information for internet protocol endpoint

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