An interactive information delivery terminal includes an information display unit, retrieval client for generating control commands for transmission to an information store over a first communications link, for the retrieval of information therefrom, and a user interface for receiving control commands from a user device over a second communications link for controlling the retrieval client. The terminal is connected to the Internet and a short range radio (piconet) interface, for example a "Bluetooth" interface and is located in a position where it is not vulnerable to damage but where it is nevertheless visible. The radio interface is located so that it can make radio contact with interface units fitted to user handsets in a publicly accessible region. Through the Internet the terminal may be connected to any other internet site.