A system for maintaining and/or repairing an appliance is provided. The
system includes, a flash device that collects information from the
appliance and stores an application for processing the collected
information; and a computing system that interfaces with the flash device
to receive the collected information from the flash device, wherein the
application is launched from the flash device after the flash device
interfaces with the computing system and the application provides a user
interface with selectable options for maintaining and/or repairing the
appliance.