A system and method for providing an enhanced, automated qualifying process that can do an automated or partially automated evaluation of new supplier and provide different levels of certification as a result. In another embodiment, the system and method can supply a collaboration toolkit for the supplier to interact in an automated way with the service supplier and its customers. Furthermore, in another embodiment, the support functions in the portal may be used to simplify or automate interactions, in particular with small, independent contractors that do not have a large in-house Information Technology department.