The embodiments relate to methods and apparatuses for tracking data calls placed to or from a terminal of a call service subscriber using of an advanced intelligent network in real time in a communications network. A SDS query to an SCP in communication with a database is made when a specific trigger for a call assigned to a subscriber is detected. Call information and subscriber number data is extracted from the SDS query and saved in the database.

 
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> System and method for speech-enabled call routing

> Intelligently routing customer communications

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