The present invention provides for a system and method for processing
multiple electronic messages in one transmission, or data group, and
responding individually to the service requests based on urgency
indicators present in the data group. The disclosure describes a system
that contains a switch and includes remote access devices, financial
institution computers, and service provider computers all connected to the
switch. Customers at remote access devices select desired services and the
remote access devices construct a data group containing service requests
consistent with the protocol described in the invention. The data group
includes urgency indicators associated with each service requested. The
urgency indicators can represent three different modes: transaction
interactive, batch-interactive, or non-interactive. Depending upon the
indicator, the switch will respond to the remote access devices either
immediately, in a single response after the entire service request is
received, or not at all, respectively. The switch will then communicate
with the appropriate financial institution computer, service provider
computer or remote access device to complete the transaction.