A method, system and apparatus that permit a user to order parts, submit warranty
claims, and obtain product and repair information for aircraft engines and aviation
parts are described. The system includes a plurality of servers connected through
a network and one or more client systems coupled to the network. In another embodiment,
the method includes the steps of accessing several database modules, receiving
information after the user has been authenticated, updating the centralized database
with, receiving an inquiry from a customer to obtain the specific information,
and finally retrieving the requested information in response to the inquiry.