A network for providing a telecommunications service with automatic speech recognition
to a telecommunications user, including a switch in communication with a telecommunications
device associated with the telecommunications user for detecting a trigger specific
to the service in response to a communication from the telecommunications device
and for routing the communication to an operator services system in response to
detection of the trigger, and an intelligent resource server in communication with
the switch for receiving via the switch the communication from the operator services
system with a message including information regarding a party requested by the
telecommunication user from the operator services system, for playing an audible
message for the telecommunications user in response to receiving the communication,
the audible message containing the information regarding the party and prompting
the telecommunications user to place an outgoing communication to the party, and
for automatically recognizing a predetermined keyword spoken by the telecommunications
user in response to the audible message.
