Telecommunications system with centralized call redirection control logic and speed dial translation logic

   
   

A telecommunications system comprising a service control point having call redirection logic and speed dial translation logic and a switching system connected to the service control point. The service control point is configured to receive a first message and process the first message to generate a second message containing first call handling information for a call, receive a third message that includes a first speed dial number and process the third message to generate a fourth message with second call handling information for the call. The switching system is configured to transmit the first message and the third message for the SCP and receive the second message and the fourth message from the SCP.

 
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< Methods and apparatus for facilitating the interaction between multiple telephone and computer users

> Communications system and method for monitoring a group call number of the communications system

> Automatic call distribution with computer telephony interface enablement

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