The present invention solves the serial nature of today's Interactive Voice Response
(IVR) telephony menu systems, by means of visually "looking ahead" and in any direction
in the nested audio IVR menus. Computer software in the telephone, or associated
hardware, provides a graphical user interface that enables the user to navigate
related IVR text menus that are displayed on the telephone. The present invention
provides a variety of means to store, display, select and update associated text
menus and other data with an IVR system. The various communication means include
analog modems, broadband modems, and VoIP connectivity. The present invention provides
the means to convert the audio IVR menus to text menus, as well as the means to
download the associated IVR text menus from the Internet.