A method of managing a refrigeration system includes transmitting energy consumption, maintenance indicator, and food condition data from the refrigeration system to a management center; analyzing the energy consumption, maintenance indicator, and food condition data at the management center; and monitoring, diagnosing and prognosing the performance of the refrigeration system in response to the analysis. The method may also include altering a configuration of the refrigeration system in response to the analysis. The refrigeration system may be located at a retail location and the management center may be located remotely to the retail location.