In one example of the invention, a notification system is coupled to a plurality
of message services including a voice mail server, an email server and an information
server in an office. Messages left for a user (e.g. voice mail, email, CRM event,
etc.) are deposited in folders maintained by the messaging services. The notification
system detects additions to the user's folders and when a new message arrives,
the notification system sends an alert to a Wireless Access Protocol (WAP) enabled
device (e.g. cell phone) configured for the user. The alert includes the total
number of messages of each type received for the user, along with an indication
of the most recently received message. Message information associated with the
alerts are also archived by the notification system so that a user can remotely
access the information so as to learn more about the messages received from the
plurality of message services.