Apparatus, method and system network for lead processing are described.
More particularly, a web-based client-server system is described where a
sales force automation system is used for updating databases and routing
tasks based on user activity. In particular, action item form screen
images and lead form screen images may be cast as objects and associated
with one another. A lead source is identified with a lead, and activity
with respect to whether such a lead results in a registration or a quote
is tracked. Moreover, whether such registration or quote results in
actual revenue generation is tracked as based on an existing opportunity
or a new opportunity. Accordingly, lead source effectiveness for
generating new business may be determined based on revenue generation.