An information assistance service is provided, which enables a user to
generate a personal dialing queue containing multiple listings, and to
call multiple parties listed in the personal dialing queue without the
need to make additional requests for information assistance. In an
illustrative embodiment, a request is received from a user for multiple
listings representing parties that the user wishes to contact. In
response, the operator conducts a search and generates a personal dialing
queue that includes a list of telephone numbers, each associated with a
respective party. A first telephone number is selected from the personal
dialing queue, and a connection is established between the user and the
first telephone number. Call status signals associated with the
connection are monitored. When the called party disconnects, and the user
remains on the line for a predetermined period of time, a second
connection is made for the user to a second telephone number selected
from the personal dialing queue. This process may repeat until the list
of telephone numbers in the personal dialing queue is exhausted.