A hybrid communicator/remote control includes an integrated display screen configured to display a contact list. Each contact in the contact list includes an address, such as a network address, for establishing two-way communication with the contact. Moreover, each contact in the contact list includes a visual identifier, such as a name, picture, or the like, that identifies the contact. A user may select a contact from the contact list, after which a communication channel is established between the hybrid communicator/remote control and a device used by the selected contact, such as a telephone, Internet-accessible telephone, or another hybrid communicator/remote control.

 
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> System and method for facilitating the handling of a dispute

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