A vehicle appraisal assisting robot (1) includes an information acquisition unit (12) for acquiring basic information required for appraisal of a client vehicle (7), an image taking unit (13) for taking an image of a portion of the vehicle required to evaluate a state of the vehicles, an action generator (17) for generating an action required for the image taking unit to take an image of the portion of the vehicle, a communication unit (15) for sending the basic information and the image information to an apparatus (2) on an appraiser side, which generates appraisal results information based on the information sent from the communication unit. The communication unit also receives the appraisal results information from the apparatus on the appraiser side, and an information output unit (15, 16) outputs the appraisal results information received by the communication unit to present the appraisal results information to the client.