Automated client recovery and service ticketing may be provided. Client
computers in a lab environment that become disconnected from a client
management system may be recovered using an automated client recovery.
Computers in a computer lab may be monitored to determine if a computer
becomes disconnected from the client management system. If a computer is
unresponsive with the client management system, an automated client
recovery and service ticketing script is implemented to recover the
unresponsive computer. If solutions within in the automated client
recovery and service ticketing script do not recover the unresponsive
computer, a service call request is automatically generated for the
computer for subsequent examination by a lab engineer.