The present invention uses instant messaging to effectuate structured
communication. A structured communication component is used in
conjunction with an instant messaging component to allow an instant
messaging user to quickly formulate a structured communication for
transmission to one or more recipients. The recipients are presented with
the structured communications such that they provide a structured
response that is transmitted back to the sender. The responses from the
various recipients can then be reviewed, such as in a desired report
format, by the sender.