A method for redirecting an active call to a messaging system (126) enables
a calling party (108 or 110) placed on hold to leave a message with
a called party (108 or 110), thereby obviating the need for the called
party to remain on hold. Upon redirecting the call, attributes of the call (e.g.,
billing rates, assigned resources, etc.) may be revised. Optionally, if the calling
party desires to remain on hold, the calling party may cause one or more reminder
signals to be sent to the called party such that the called party is reminded that
the calling party is on hold.
