A method for digitally notifying customers of a utility. The method includes receiving real time digital user data from a utility using an application programming interface in communication with a processor and a network, and storing the real time digital user data in a dynamic information database in communication with the processor. At least one message is transmit from the utility through the application programming interface to a first group of user contact devices before transmitting the message to a second group of user contact devices. Response information is received from each user contact device.